How it works
View all
Booking requirements
- Do I need a full UK driving licence for a car subscription?
- Can I subscribe to a car if I have driving convictions?
- Are there age restrictions for a car subscription?
View all
Managing your subscription
- How do I change the mileage package on my subscription?
- I need to change the address on my subscription account. How do I do this?
- How can I extend my subscription?
View all
Payments
- When do I make my first subscription payment?
- When will my monthly subscription payments come out of my account?
- How can I change my subscription payment dates?
View all
Insurance, servicing and maintenance
- How does insurance work with subscriptions?
- Is there an excess to pay on my insurance for my subscription car?
- Can I provide my own insurance for a car subscription?
View all
Accidents, breakdowns and damage
- How do I report an accident for my subscription car?
- What should I do if my subscription car gets damaged?
- What should I do if I break down in my subscription car?
View all
Subscribing to a car at home and abroad
Charges and fines
- What’s not included in the monthly subscription fee?
- What happens if I get a penalty notice or speeding ticket in my subscription car?
- Do I have to pay for toll charges if I have a subscription car?