How finance works
- What types of car finance do you offer?
- What’s the difference between Hire Purchase (HP) and Personal Contract Purchase (PCP)?
- How do I apply for finance?
Placing an order
- How do I place an order for a used car?
- What forms of payment does Cazoo accept?
- I've just tried to purchase a car and my payment hasn’t gone through. What should I do?
Returns and refunds
- How does the 7-Day Money Back Guarantee work?
- How do returns and refunds work if I've bought or financed a used car?
- How many times can I return a car?
Registration, insurance and tax
- How does the 7-day Driveaway Insurance from Tempcover work?
- How do I tax my car?
- Does Cazoo provide road tax for used cars?
Warranty and MOT
- How does the 90-day warranty work?
- What happens if something goes wrong with my used car?
- How do I claim against my warranty?