How finance works
- What types of car finance do you offer?
- What’s the difference between Hire Purchase (HP) and Personal Contract Purchase (PCP)?
- How do I apply for finance?
Placing an order
- How do I place an order for a used car?
- What forms of payment does Cazoo accept?
- Can I split my cash payment for my Cazoo car across multiple cards?
Returns and refunds
- How do returns and refunds work if I've bought or financed a used car?
- How many times can I return a car?
- If I return my Cazoo car, will I get my part exchanged car back at the same time?
Registration, insurance and tax
- When do I need to have insurance in place by?
- What’s covered under the 7-Day Driveaway Insurance from Tempcover?
- Are there any age restrictions to the 7-Day Driveaway Insurance from Tempcover?
Warranty and MOT
- What warranty is included?
- What happens if something goes wrong with my used car?
- How do I claim against my warranty?