If you were given a parking ticket or it was left on your windscreen, it’s best to contact the issuing authority.
If you don’t pay the fine, it’ll get passed onto us. If we receive a penalty charge notice (PCN) or a speeding ticket for your subscription car, we’ll let you know by text message and email.
Penalty charge notices
We’ll attempt to transfer the PCN to your name and address and you can then pay or challenge the penalty.
Some penalty tickets can’t be transferred. If this happens we'll email you, process the payment and apply the charges to your account.
If you get a speeding fine, we’ll need to provide your details to the police.
The fine will be transferred to your name and address.
Once you receive the letter, you can challenge or pay the fine.
Find out more information on speeding penalties on gov.uk.