You’ll need to collect your car in person and we’ll need to check your valid photo driving licence as proof of identity.
If you can’t make it, you can log into your account to reschedule your collection time, or you can call us on 020 3901 3488.
If you choose to reschedule your collection, you can do so until 12pm two days before your original slot.
If you reschedule after this time, we may charge a £149 cancellation fee.