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Accidents, breakdowns and damage

Articles in this section

How do I report an accident for my subscription car?
What should I do if my subscription car gets damaged?
What should I do if I break down in my subscription car?
What's not included in the breakdown cover for my subscription car?
What happens if I need to cancel the callout for my subscription car?
What happens if I lose the keys to my subscription car?
What counts as ‘Fair Wear and Tear’ to my subscription car?
Will I be charged if my subscription car has any damage?
How do I report pre-existing damage to my subscription car?
Will I get my subscription deposit back if my car has been damaged?

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What should I do if my subscription car gets damaged?

13 May 2021 10:52
Updated

Within 24 hours of noticing the damage please contact NIG on 0345 300 4644.

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Cazoo Ltd is an appointed representative of ITC Compliance Limited (ITC) which is authorised and regulated by the Financial Conduct Authority (ITC's firm reference number is 313486). Permitted activities include entering into regulated hire agreements, advising on and arranging general insurance contracts as an intermediary and acting as a credit broker not a lender. Finance is only available to UK residents aged 18 or over, subject to status. We can introduce you to a limited number of lenders to finance your car purchase. We do not charge fees for our consumer credit services, but we might receive a payment or other benefit from those lenders or our brokers if you enter into an agreement with them. The payment or benefit we receive varies by lender and product type and is based on a fixed fee or fixed percentage of the amount you borrow. It does not impact the rate you are offered. Cazoo has arranged its motor insurance through Churchill Expert which is a trading name of U K Insurance Business Solutions Limited, an insurance intermediary who introduces business customers to NIG policies underwritten by U K Insurance Limited.© 2021 Cazoo Ltd. All rights reserved