If you're trying to make a payment but it’s not going through:
- Please check there’s enough money in your bank account.
- Call your bank to check if they’ve blocked the transaction.
- Try adding your card details again. This will probably solve any system errors.
If you've tried all of the above and are still unable to make the payment, give us a call on 020 3901 3488. We're available from 8am-8pm, 7 days a week.
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