To change your payment method, go to your subscription account and click ‘Profile’ and then ‘Personal details’. Within the ‘Payment cards’ section you can then choose to add a card. The card should be in your name and the postcode must match your billing address.
How to change your payment method in the Cazoo Subscriptions app:
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Open the Cazoo Subscriptions app
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Tap on the card icon in the navigation bar
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Tap on the ‘+’ card icon
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Enter your card details or scan your card with the camera icon
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Tick ‘Set as my preferred payment card’
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Tap on ‘Add payment card’