If you'd like to return your car please call us on 020 3901 3488 and we'll arrange for the car to be picked up.
When we come and pick up the car, we’ll check it over and agree if it’s good to return. Then we’ll kick off the refund process.
The refund will need to happen using the same original payment method and will include any charges for damage or mileage beyond the 250 mile limit.
We’ll start processing your refund right away, except for £200 of your deposit which we’ll hold onto until we receive your signed V5. Once we receive it, we’ll transfer the remaining amount and the money should be back in your account within 5-10 working days.