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Can I withdraw from my finance agreement and return the car within the first 14 days? If so, what happens to my car?

• Updated

Yes you can. You’ll need to notify the finance company and you may need to pay any applicable interest charges. 

You’ll also need to give the car back to us. If you choose to return your car, give us a call on 020 3901 3488 and then either drop it off at a Cazoo Customer Centre or we can pick it up from your door for £149.

If you decide you want to keep the car, you’ll need to notify the finance company and pay any outstanding balance.

If I withdraw from my finance agreement, can I use the 7-Day Money Back Guarantee or any other right of return?

Yes you can. The 7-Day Money Back Guarantee will apply if you withdraw from your finance agreement in the first 7 days and notify Cazoo. If you choose to withdraw from your finance agreement and return your car, you can either drop it off at a Customer Centre for free or we’ll pick it up from your door for £149. See the Cazoo terms and conditions for full details.

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